Help Center

Fulfillment & Shipping

Tigerlily Perfumery offers shipping to the United States through USPS, UPS and FedEx. We ship on Wednesdays and Fridays, major holidays excluded. If your order is placed after Thursday afternoon, it will ship the following week. If you have any questions or concerns, please contact us at hello@tigerlilyperfumery.com

Orders under $50                                  FedEx & UPS Ground        $10

Orders over $50 (Alaska, Hawaii)        FedEx & UPS Ground        $10

Orders over $50 (Contiguous U.S.)     FedEx & UPS Ground         Free

Samples-only Orders                           USPS First Class                $4

 

Returns

We do not accept opened product for returns, excepting special cases. Any issues that you may have with your order will be evaluated on a case-by-case basis. We offer exchange or store credit for returns. Please contact us at hello@tigerlilyperfumery.com with any concerns regarding your purchase.

 

Complimentary Samples

We provide complimentary samples with a full product purchase. You can expect at least 3 samples with any qualifying order. If there are specific scents you'll like to try, please let us know by replying to your order confirmation email. We'll try to provide the scents you've requested, but substitutions may occur.